Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by ORLUMA. By visiting our site or purchasing from us, you agree to these Terms of Service and to the policies referenced on the site. If you do not agree, please do not use the website.

ONLINE STORE TERMS
You must be legally capable of entering into a contract in your jurisdiction. You may not use our products or website for any unlawful purpose, transmit malicious code or interfere with the security or operation of the service.

PRODUCTS AND INFORMATION
We aim to display product descriptions, colours, dimensions and images as accurately as possible. Actual colours may vary slightly depending on lighting and screen settings. Product availability, specifications and prices may change without notice.

ORDERS
We reserve the right to refuse, limit or cancel an order where reasonably necessary, including suspected fraud, pricing errors, stock errors or misuse of promotions. If an order is changed or cancelled after payment, we will contact you using the details supplied at checkout and issue any refund due.

PRICES AND PAYMENT
Prices and available payment methods are shown at checkout. You agree to provide current, complete and accurate billing and contact information. Taxes, duties or other charges will be displayed where Shopify or the applicable checkout process is able to calculate them.

SHIPPING, RETURNS AND REFUNDS
Shipping estimates are not guaranteed and may be affected by carriers, customs or events outside our reasonable control. Returns and refunds are governed by the Return and Refund Policy published on this website.

INTELLECTUAL PROPERTY
The ORLUMA name, visual identity, website design, text, graphics and other original content may not be copied, reproduced or commercially exploited without prior written permission, except where permitted by law.

THIRD-PARTY SERVICES
Our store is hosted by Shopify and may use third-party payment, delivery and analytics services. Those providers may have their own terms and privacy practices. Links to third-party websites are provided for convenience and do not imply endorsement.

DISCLAIMER AND LIABILITY
We do not guarantee that access to the website will always be uninterrupted or error-free. To the fullest extent permitted by law, ORLUMA is not liable for indirect or consequential loss arising from use of the site or products. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

CHANGES TO THESE TERMS
We may update these terms by posting a revised version on this page. Changes apply from the date they are published and do not remove rights already acquired under an existing order.

GOVERNING LAW
These terms are governed by the laws applicable to ORLUMA's place of establishment, without limiting mandatory consumer protections that apply where you live.

CONTACT
Questions about these terms may be sent to g43061089@gmail.com.

ORLUMA
Bookify Hub, 7175, 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom